
Terms & Conditions
The following authorizes Unishippers to work with our carriers on your behalf as well as outlines important terms and conditions. Please review and check the box below.
Unishippers Terms & Conditions
UPS Small Package Terms:
The specified customer is joining Unishippers for the purpose of obtaining discounts and receiving other benefits on UPS shipping services. Customer agrees to be bound by the UPS terms and conditions outlined in the UPS Service Guide available at UPS.com.
Unishippers is neither an insurer nor an insurance broker. UPS default insurance coverage is a maximum $100 per shipment and additional shipment Insurance can be purchased on a per shipment basis for an additional fee. Transportation insurance is made available upon request and provided solely by a 3rd party UPS Capital Insurance. Customer acknowledges that Guaranteed Service Refunds due to late deliveries must be reported to Unishippers no later than 15 days from delivery date for disputes to be considered valid under UPS Terms & Conditions. All claims will be processed, approved, and paid by UPS. Unishippers is not liable for any claims, special, incidental or consequential damages as a result of lost, damaged, or late shipments.
Palletized Freight Terms:
The specified customer is joining Unishippers for the purpose of obtaining discounts and receiving other benefits on shipping services. Customer agrees to be bound by the rules and regulations of the selected carrier (National Motor Freight Traffic Association Guidelines: NMFTA). Unishippers will not be liable for claims or any special, incidental or consequential damages as a result of lost, damaged, or late shipments. Customer acknowledges that any damage claims or disputes of billed carrier charges must be reported to Unishippers no later than 30 days from delivery date (5 days for concealed damage) for disputes to be considered valid. Customer also acknowledges that in the event of a carrier damage claim, all transportation charges must be paid prior to the carrier processing the claim.
Unishippers is neither an insurer nor an insurance broker. Transportation insurance is made available upon request and provided solely by a 3rd party UPS Capital Insurance. When arranging for coverage, Unishippers must rely upon the insured's representations as to the type and value of the insured items, which Unishippers cannot readily verify. The insured bears the burden of determining the type and amount of insurance required and if policy provided is sufficient for the insured's needs. The insured is in the best position to assess the value of his or her assets and the risk of loss willing to bear. Unishippers assumes no affirmative duty to render advice concerning the appropriate liability coverage or the adequacy of the policy limits.
Oversized Shipment Notice:
Unishippers online platform offers shippers the ability to ship both UPS and freight shipments. It is the shipper's responsibility to use the correct type of carrier (UPS Small Package or Freight Carriers) depending on the size and weight of the shipment.
As an example, if found in the UPS system, packages that exceed UPS weight and size limits are subject to an Over Maximum Limits charge. Please refer to the most current UPS Service Guide under section "Other Charges, Over Maximum Limits" for further clarification.
It is the shipper's responsibility to determine the most cost-effective method of transport for each shipment. Be that UPS Small Package (with or without UPS Over Max fees) or Unishippers Freight Carriers.
Billing & Payment Terms:
Customer is responsible for payment of all shipments made under their assigned account number. All shipments are invoiced on a weekly basis. Payment terms are 7-days as listed on your invoice. Past Due accounts may be subject to late fees and/or suspension.
Third Party Billing:
Due to a rise in fraudulent UPS shipments, customers are liable for charges resulting from unpaid third-party UPS Small Package shipments processed through their account. Per UPS policy, any unpaid third-party shipments are not eligible for dispute and must be paid by the shipper within the above-stated payment terms.
Autopay:
Customers enrolled in Unishippers Autopay Program authorize Unishippers to charge the specified account based on the provided payment method and selected frequency (Monthly or Weekly) for shipping services rendered and agree to pay all verified invoices marked as "open" or "on file".
I understand that my account will be charged based on the terms outlined above in the Autopay Section, and that I will continue receiving invoices weekly via e-mail (when applicable) and that I can cancel weekly automatic payments by emailing billingsupport.cce@unishippers.com at any time.
Credit Limit:
All new accounts enrolled in Autopay are set up with a default $10,000 credit limit. Those accounts not electing to participate in Autopay may be required to submit a credit application and a credit limit will be assigned based on creditworthiness. If you require additional credit, please let your sales representative know and they will get with our credit management team for approval. Additional credit approval may include a review of your credit as reported to major credit bureaus. Unishippers Credit Team reserves the right to review your credit with the major credit bureaus and/or adjust any credit limit up or down based on the demonstrated creditworthiness of the account at any time.
Revenue Requirements:
Your Unishippers pricing is based on the volume committed at the time of setup. If your shipping volume falls below a rolling average of $1,000.00 per month in revenue, your account may be subject to review by our pricing team and may result in additional fees, auto-pay requirements and or cancellation.
Inactive Accounts:
For security reasons and to ensure fraudulent charges are not billed to inactive accounts, UPS may cancel any account that is inactive for more than 60 days. This may be done without any prior notification.
Account Termination:
Unishippers reserves the right to suspend or terminate your account, without prior notice, if we determine, at our sole discretion, that you have violated our terms of service, engaged in fraudulent or unlawful activity (including non-payment), or otherwise acted in a manner that may harm our platform, our employees, or our business interests.